INTRODUCTION
drazoindia.com (‘Website’) is an online service owned, operated and managed by ACARIO INDIA TRADERS . In using/accessing the DRAZO website, you are deemed to have accepted the terms and conditions of the agreement listed below or as may be revised from time to time (‘User Agreement’), which is, for an indefinite period and you understand and agree that you are bound by such terms till the time you access this Website. If you have any queries about the terms and conditions of this User Agreement or have any comments or complaints on or about the Website, please email us at drazoindia@gmail.com or call us on +91 8285506867. We reserve the right to change the terms and conditions of this User Agreement from time to time without any obligation to inform you and it is your responsibility to look through them as often as possible
OWNERSHIP OF RIGHTS
Any use of this Website or its contents, including copying or storing it or them in whole or part, other than for your own personal, non-commercial use is prohibited without the explicit permission of Drazo. All information displayed, transmitted or carried on the Website is protected by copyright and other intellectual property laws. Copyrights and other intellectual property in respect of the some of the content on the Website may be owned by the third parties. This site is designed, updated and maintained by Drazo or its licensors. You shall not modify, publish, transmit, transfer, sell, reproduce, create derivative work from, distribute, repost, perform, display or in any way commercially exploit any of the content available on the Website.
ACCURACY OF CONTENT AND INVITATION TO OFFER
We have taken all care and precaution to try and provide accurate data and information. In the preparation of the content of this Website, in particular to ensure that prices quoted are correct at time of publishing and all products have been fairly described. Prices are displayed inclusive of Goods and Service tax (GST), if any. Packaging may vary from that shown. The weights, dimensions and capacities given are approximate only. We have made every effort to display as accurately as possible the colours of our products that appear on the Website. However, as the actual colours you see will depend on your monitor, we cannot guarantee that your monitor's display of any colour will accurately reflect the colour of the product on delivery. All products/services and information displayed on the Website constitute an invitation to offer. Your order for purchase constitutes your offer which shall be subject to the terms and conditions of this User Agreement. We reserve the right to accept or reject your offer in part or in full. Our acceptance of your order will take place upon dispatch of the product(s) ordered. Dispatch of all the product(s) ordered, may or may not happen at the same time, in such a scenario that portion of the order which has been dispatched will be deemed to have been accepted by us and the balance would continue to be on offer to us and we reserve the right to accept or reject such balance order. No act or omission of drazoindia.com prior to the actual dispatch of the product (s) ordered will constitute acceptance of your offer. If you have supplied us with your email address or phone number, we will notify you by email and/or phone number, as the case may be, as soon as possible to confirm receipt of your order and email/contact you again to confirm dispatch and therefore acceptance of the order.
GENERAL TERMS OF USE
- Being eligible to use and by using the website/ transacting on the Mobile App or through any other mode of communication/ by making any purchase during the aforesaid tenure, User hereby agree to be bound by this Terms of Use;
- We don’t run the promotions that prompt users to initiate a purchase, download, or other commitment without first providing all relevant information and without obtaining the user’s explicit consent promotions that represent our services in a way that is not accurate, realistic, and truthful;
- All products sold on drazoindia.com through our sellers are genuine. All sellers listing their products on drazoindia.com are required to enter an agreement to list and sell only genuine products. And sellers determine the prices of the products they sell. We guarantee the condition of the item you buy when you purchase from sellers on drazoindia.com. However this guarantee is not applicable for manufacturing defects.
- drazoindia.com strives to provide accurate products, services and pricing information, typographical and other errors may occur. In the event that a product or service is listed at an incorrect price or with incorrect information due to an error in pricing or product or service information, drazoindia.com may, at its discretion, either contact User for instructions or cancel the User’s order and will notify the User about such cancellation;
- drazoindia.com shall have right to modify the price of a product or service any time, without any prior information;
- Cancellation by drazoindia.com: There may be certain orders that drazoindia.com is unable to accept and must cancel. drazoindia.com reserves the right, at its sole discretion, to refuse or cancel any order for any reason whatsoever, without assigning any reason to the User, User accept and undertake that the same is acceptable and he/ she/ it will not contest/ raise any dispute on the same. The situations that may result in cancellation of User’s order includes, without limitation, non-availability of the product or quantities ordered by User, non- availability of the service, inaccuracies or errors in pricing information, or problems identified by drazoindia.com credit and fraud avoidance department;
- drazoindia.com may also require additional verifications or information before accepting any order. drazoindia.com will contact the User if all or any portion of User’s order is cancelled or if additional information is required to accept the User’s order. If the order is cancelled after credit card has been charged, the said amount will be reversed back in User’s credit card account;
- Cancellation by the User: In case of requests for order cancellations,drazoindia.com, at its sole discretion, reserves the right to accept or reject requests for order cancellations for any reason whatsoever, without assigning any reason to the User. As part of usual business practice, if drazoindia.com receives a cancellation notice and the order has not been processed/ approved by drazoindia.com, drazoindia.com shall cancel the order and refund the entire amount to User within a reasonable period of time;One cancellation is allowed in 24 hours.;
- drazoindia.com will not be able to cancel orders that have already been processed, it is pertinent to note that the drazoindia.com has the full right to decide whether an order has been processed or not. User hereby agree and undertakes that the decision taken by the drazoindia.com is acceptable to User and User shall not create any dispute on the decision taken by drazoindia.com on cancellation;
-
drazoindia.com reserves the right to cancel any orders that classify as ‘Bulk Order’ as determined by drazoindia.com as per certain criteria drazoindia.com Reward Point or Promo Code used for placing the ‘Bulk Order’ will not be refunded as per this cancellation policy. An order can be classified as ‘Bulk Order’ if it meets with the below mentioned criteria, which may not be exhaustive, viz:
- Products ordered are not for self-consumption but for commercial resale.
- Multiple orders placed for same product at the same address.
- Bulk quantity of the same product ordered.
- Invalid address given in order details.
- Any malpractice used to place the order.